Delivery & Returns
Delivery Options
Please note all pricing & fees are in Canadian dollars.
All items, except drop-shipped products, ship from our warehouse in Abbotsford, BC. We ship both within Canada and internationally.
At the checkout page you will have the option to "Pick up in Abbotsford" if you are local.
Pick up location is
Power to Change Ministries
30439 Great Northern Ave,
Abbotsford, BC V2T 0J6
Canada
Operating hours: M-F: 8:00am - 1:00pm
Orders are shipped on Mondays, Wednesdays, and Fridays. Shipping costs are calculated at checkout. Please note International shipments may experience delays due to customs processing.
If shipping to a PO Box in Canada, select Canada Post at checkout. Couriers cannot deliver to PO Boxes, so if you have a street address, please enter only that address on your order.
Tracking information will be provided once your order ships, except for letter mail and USA Small Packet shipments.
In some cases, shipping options not available at checkout may become available during order processing. When possible, P2C RESOURCES may select an alternate shipping method that delivers within the same timeframe as the option you selected.
International Shipping
Any additional shipping fees, taxes, or customs duties charged by the destination country are the responsibility of the recipient. International shipments may be inspected by customs authorities. To facilitate delivery and comply with regulations, we may share required shipment, personal, and product information with our carriers and customs officials.
Return Policy
P2C Resources Return Policy
Items in their original condition and packaging may be returned within 30 days of delivery. Please contact us before returning an item to receive return instructions and authorization.
How to Start a Return
Email resources@p2c.com (include your order number) or call 1-800-667-0558 / 604-514-2016 with your order details.
Shipping & Refunds
Return Shipping:
Covered by the customer, unless the item arrived damaged or the incorrect item was shipped.
Refunds:
Issued to the original payment method once the returned item is received and inspected at our facility.
Exchanges:
To exchange an item, return the original for a refund and place a new order.
Non-Refundable Items
Digital downloads
Electronic gift certificates
Opened CDs and DVDs
Final clearance items
Orders Outside the US & Canada
We cannot facilitate physical returns from outside the United States and Canada. If you have an issue with an international order, contact us with your order details—we will assess the issue and issue a refund directly where appropriate.