Thank you for shopping with P2C Resources. We are committed to your complete satisfaction and aim to provide high-quality products to our customers across Canada and the United States. If you are not entirely satisfied with your purchase, we are here to help.
Our standard return policy allows you to request a return within 30 days from the date of delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Please inspect your order thoroughly upon reception. We take great care in our fulfillment processes, but we understand that transit issues or manufacturing errors can occasionally occur.
Certain types of items cannot be returned to P2C Resources due to safety, hygiene, regulatory, or customization constraints. Please review the following exceptions:
If you have questions or concerns about the return eligibility of a specific item, please reach out to our support team before completing your purchase.
Our goal is to ensure a transparent and efficient process for returning your funds or getting the right product into your hands.
To start a return, you must contact us to receive a Return Merchandise Authorization (RMA) number. Items sent back to us without first requesting a return will not be accepted.
We are currently unable to facilitate standard return shipping logistics for orders located outside of the United States and Canada.
If you are an international customer and have an issue with your order, please contact our support team directly. For these situations, we will generally process a refund for the affected items and determine on a case-by-case basis whether it is necessary for you to ship the physical product back to us.
